Securus Technologies is a private contracting firm based in Dallas, Texas. The company offers a wide array of services including information management systems and parolee tracking. Securus Technologies released a sample of comments compiled from emails and letters that they had received from clients in October last year. The majority of these comments were from the people who were tasked with making the incarceration environment safer. The company has helped law enforcement and investigators to solve and prevent crimes through the information that they obtain from Securus’ products.
Rick Smith is the CEO and Chairman of Securus. He said that the company makes sure it develops a new product each week to help its clients. He stated that they received thousands of messages regarding their products and how they had helped to keep inmates and correctional facilities safer. One of the comments came from an investigator who said that the assistance of Securus on a case helped them to obtain a search warrant for a corrupt staff member. This led to the arrest of the person for possession of contraband. It would not have been possible without Securus.
Another comment congratulated the vendor for their commitment to improving public safety and reforming the incarceration environment. Many of the messages thanked Securus for their products and their continued service. An investigator also sent a comment giving official details of how the LBS Software has been instrumental in solving crimes. The official says that the sheriff’s department was able to recover millions of assets from the information that they gathered using the software. The investigator added that their job would have been tough without the software. Another comment also mentions the LBS services and how they had been enough to convince them to work with Securus. The official says that it was this technology that made Securus the leading jail phone provider in the nation.